After-hours charting overload
Doctors lose evenings to SOAP cleanup, coding checks, and follow-up documentation.
AI Scribe + Clinical Reasoning Co-Pilot
From ambient note generation
to doctor-level reasoning support.
TeleMed Scribe is built as a staged healthcare platform: secure ambient capture, structured SOAP generation, ICD-10/CPT quality control, EHR write-back, and Phase 2 intelligence that surfaces the right clinical insight at the right moment without adding new doctor behavior.
- 0% less charting burden
- 0sec to first draft note
- 0Phase 2 intelligence pillars
- 0stages of care-focused growth
- HIPAA-focused architecture
- SOC 2 Type II controls
- AES-256 encryption at rest
- Zero-storage voice policy
Core pain points
What clinics struggle with today
Missing longitudinal context
Patterns across visits are hard to track manually, so important trajectories are easy to miss.
Inconsistent documentation quality
Variation in note structure creates coding risk, review burden, and uneven handoffs.
Wrong-time insights
Even good alerts become noise when delivered during the wrong task window.
5-stage architecture
A thoughtful journey from documentation relief to deeper clinical support
Foundation + Security
Private infrastructure, key management, auditability, and hardened PHI boundaries.
Core Scribe Product
Real-time transcription, structured SOAP generation, ICD-10/CPT extraction, and review UX.
EHR Integration Platform
FHIR normalization, adapter layer, and Chrome extension fallback for legacy systems.
Connected Care Teams
SSO, role-based access, and dependable operations so every clinic team can work with confidence.
Expanded Team Support
Broader AI assistance for referrals, authorizations, front-desk coordination, and follow-through tasks.
Core scribe engine
From microphone to signed note in one flow
Live encounter capture
Audio streamed in short chunks for low-latency transcription with session-level control.
Structured SOAP + coding
Specialty-aware prompting generates Subjective, Objective, Assessment, Plan, ICD-10, and CPT output.
Quality guardrails
ICD validity checks, CPT plausibility checks, completeness scoring, and hallucination flags.
Fast physician review
Inline edits, confidence cues, and a calm sign-and-send workflow that keeps doctors in control.
Interactive architecture flow
How TeleMed Scribe runs a full encounter cycle
Step 1: Capture the encounter context
Session starts with live audio stream, transcript assembly, and visit metadata to anchor structured downstream reasoning.
- Low-latency chunked audio capture
- Real-time transcript confidence visibility
- Session-level context and encounter typing
Step 2: Run clinical reasoning over context
Reasoning engine builds minimal complete context for signal detection, continuity tracking, and doctor-style intelligence support.
- Silent Observer + Counterfactual analysis
- Absence and thread detection
- Pre-visit and sparring context assembly
Step 3: Validate facts and quality gates
Every insight and note element is cross-checked against known records to reduce hallucinations and keep quality consistent.
- ICD-10 validity and CPT plausibility checks
- SOAP completeness and consistency scoring
- Evidence-linked factual verification
Step 4: Deliver insight at the right moment
Delivery Scheduler determines the least disruptive highest-value timing: pre-visit, note review, sign gate, transition, or digest.
- Context-aware timing taxonomy
- Doctor preference adaptation from engagement
- Actionable and concise final surfaces
Phase 2 Clinical Reasoning Co-Pilot
Six intelligence pillars designed to feel like trusted clinical support
1. Silent Observer
Detects trends, unresolved follow-ups, care gaps, and recurring presentations across time.
2. Counterfactual Engine
Connects past decisions to current trajectory and similar patient arcs within this practice.
3. Absence Detector
Quietly identifies what was not discussed and surfaces concise note-review prompts.
4. Anticipatory Pre-Loading
Turns pre-visit summaries into actionable reasoning context before the encounter starts.
5. Diagnostic Sparring Partner
Conversational patient-specific reasoning aligned to doctor style and verified evidence.
6. Weekly Practice Digest
Three-item weekly intelligence summary: one patient risk, one pattern, one timely prompt.
Timing intelligence layer
Delivery Scheduler
Every insight has a best delivery moment. TeleMed Scribe schedules pre-visit, post-encounter, signing-gate, transition-window, and weekly digest delivery based on doctor engagement behavior.
- Pre-visit briefing
- Post-encounter review
- Signing gate for critical flags
- Between-patient transition
- Sunday digest cadence
Security and compliance
Secure by architecture, not by marketing copy
PHI boundaries
Zero-storage voice policy, encrypted transport, controlled retention windows, and PHI minimization.
Identity and access
SSO-ready authentication, RBAC, short-lived JWT sessions, and auditable token lifecycle.
Key and secret management
Customer-managed keys, centralized secret vaulting, and key rotation operations.
Threat detection and auditability
Security monitoring, immutable access trails, anomaly alerting, and incident response posture.
Interoperability and reliability
EHR coverage with resilient operations
FHIR-first architecture
Single normalized data model for patient, encounter, document, condition, and procedure resources.
Adapter + extension strategy
Native connectors for modern APIs and browser extension fallback for restricted legacy systems.
Dependable day-to-day performance
Strong latency, quality, and uptime with robust monitoring, retries, and safe deployment guardrails.
Fast note turnaround
8s p95Coding consistency
100%Lighter review effort
<15%Built to protect clinician energy while improving patient care continuity.
TeleMed Scribe combines documentation relief, thoughtful reasoning support, and secure workflows in one doctor-friendly experience.